contact us

302 294 6444 P
302 294 6445 F
118 Sandy Drive
Unit 7
Newark, DE 19713
info@firststateelevator.com

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About

Who we are

The mission of First State Elevator is to become the regional leader in elevator repair, modernization, installation and consultation. We believe our commitment to superior service will get us there, so everything we do has been engineered to minimize the inconvenience inoperable elevators create for our clients and the employees, residents, patients and students that depend on them. We pride ourselves on being the most reliable and responsive company in the area. We can’t say we’re perfect, but we can guarantee that we do all we can to exceed our clients expectations.

Why choose us

Our many years of experience have taught us to always be respectful of a clients willingness to do business. We do not take that decision lightly, and do all we can to provide the best service possible to show our appreciation.

In an industry where companies force loyalty with 3-5 year contracts and high cancellation fee’s, First State Elevator has decided to generate customer loyalty with superior service. At First State Elevator, we believe superior service is:

  • reliable
  • trustworthy
  • flexible
  • knowledgeable

To date, First State is the only elevator service company in the region to offer flexible, 1-year contracts with a 30-day opt-out option. We have always serviced each of our clients with an average response time within an hour of contact. First State technicians carry a vast level of experience with servicing elevators, escalators, and chair lifts of various different ages, models, brands, and types.